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Private Dining and Reservations Coordinator

2 months ago

Ocala, Florida, United States World Equestrian Center Ocala Full time
{"Job Title": "Private Dining and Reservations Coordinator", "Job Summary": "We are seeking a highly skilled Private Dining and Reservations Coordinator to join our team at the World Equestrian Center Ocala. The successful candidate will be responsible for increasing revenue in Stirrups through organizing group dining and private events.

Key Responsibilities:

* Respond to all incoming private dining and restaurant reservation leads
* Monitor restaurant phone calls and messages and booking reservations of all sizes
* Secure repeat business from existing clients
* Solicit for new private dining business
* Conduct site tours
* Negotiate contracts with clients
* Promptly follow-up on client questions and correspondence
* Book groups through Delphi to secure space
* Monitor ticket sales through online portal
* Create Restaurant Event Orders and distribute to appropriate departments
* Create menus, print, cut, and distribute menus for restaurant reservation/group business
* Assist in Stirrups Terrace Special Events such as Grand Prix Dining Experience, Passport Series, and other Special Events
* Communicate with hotel departments on special requirements
* Work closely with Audio Visual/IT, communicate client needs. Submit IT ticket/Request for every function requiring audio/visual needs
* Ensure private dining events are entered in Open Table
* Attend Stirrups meeting(s) regularly to communicate event details and special requirements
* Print menu/ingredient cards and event signage
* On-site execution of event(s)
* Close working relationship with culinary and front of house team(s)
* Assist Sommelier/Beverage Team during Private Dining/Large Group functions.

Requirements:

* Ability to learn Delphi and other web-based management systems
* MS Office, Internet, and other basic PC applications
* Friendly, guest-oriented demeanor
* Excellent communication skills, both verbal and written
* Professional appearance
* Passion for food and beverage
* Ability to be on your feet for long periods of time
* Ability to manage high-paced, sometimes tense situations

We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.", "Company Overview": "The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.", "Benefits": "We offer a competitive salary and benefits package, including a drug-free workplace and equal opportunities employment.", "Contact Information": "Please submit your application to [insert contact information]."}