Beauty Consultant

4 weeks ago


Phoenix, Arizona, United States Walgreens Full time
Job Description:

Job Summary:

We are seeking a highly motivated and customer-focused Beauty and Wellness Consultant to join our team at Walgreens. As a Beauty and Wellness Consultant, you will be responsible for providing exceptional customer care, maximizing sales and brand awareness, and delivering a distinctive and delightful customer experience.

Key Responsibilities:

  • Engage customers by greeting them and offering assistance with products and services.
  • Resolve customer issues and answer questions to ensure a positive customer experience.
  • Provide expertise in product demonstrations and consultations utilizing tools such as the Skin Hydrometer and tablet.
  • Lead and deliver in-store events to promote brand awareness and loyalty of Owned Brands and total Beauty, Wellness and Personal Care.
  • Build relationships with customers and provide authentic closure of customer interaction and build and foster relationships.
  • Engage with omni-channel solutions to enhance customer engagement/experience.
  • Locate products in other stores or online if unavailable in the store.

Requirements:

  • High School Diploma/GED and at least one year of experience working in a retail sales environment that required meeting a defined sales goal.
  • At least one year of experience proactively selling beauty or cosmetic products and providing customer care.
  • Experience in developing ways to accomplish goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.
  • Knowledge of products and brands in order to engage and meet the needs of the customer.
  • Experience building and maintaining relationships within a team.
  • Basic level PC/tablet skills.
  • Requires willingness to work flexible schedule including evenings, weekends, and holidays.
  • Must be fluent in reading, writing and speaking English.

Preferred Qualifications:

  • Licensure in Cosmetology or as an Esthetician as granted by appropriate state licensing authority.
  • Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors.
  • Experience demonstrating makeup application and providing makeovers to customers.
  • Experiencing selling Prestige brands.
  • Degree from Beauty School.
  • Experience with another retailer in the form of an Externship.

About Walgreens:

Walgreens is a leading pharmacy-led, health and wellbeing enterprise with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. We offer a wide range of products and services, including pharmacy services, health and wellness services, and a variety of retail products. Our goal is to make health and happiness simpler, easier and within reach for our customers and team members.


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