Customer Service Representative
3 weeks ago
Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Foxwoods Resort Casino. As a Ticket Sales Associate, you will be responsible for providing exceptional guest service through the sale of tickets, Bingo reservations, and gift cards. You will work closely with our Admissions/Ticketing Supervisor to ensure a seamless experience for our guests.
Key Responsibilities:
- Provide quality guest service through the sale of tickets, Bingo reservations, and gift cards.
- Work effectively with co-workers and guests to ensure a positive experience.
- Develop and maintain a personable, customer service attitude.
- Ability to handle multiple tasks simultaneously.
- Required to become proficient in various department specific computer programs.
Requirements:
- High school diploma or GED.
- Ability to speak, read, write, and understand English.
- Clear, pleasant speaking voice and good hearing.
- Ability to work weekends and holidays.
What We Offer:
- A dynamic and fast-paced work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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