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Customer Service Associate
2 months ago
Position Summary
A successful agent is in search of a dedicated professional to fulfill the role of Office Representative for a State Farm Agent. We are looking for a dynamic individual who is eager to contribute to our business growth through meaningful interactions and exceptional customer service. If you are a proactive individual who excels in a dynamic setting, this could be the perfect opportunity for a fulfilling career with significant earning potential and advancement opportunities.
- Build and maintain customer relationships, ensuring follow-up as necessary.
- Deliver prompt, accurate, and friendly service to clients, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
- Collaborate with the agent to set and achieve marketing objectives.
- Exhibit a strong work ethic and a steadfast commitment to daily success.
- Competitive salary with commission and bonuses
- Health insurance benefits
- Paid time off including vacation and personal/sick days
- Valuable industry experience
- Opportunities for career growth and advancement within the agency
- Strong interpersonal skills
- Exceptional communication abilities - written, verbal, and listening
- Passionate about the role of insurance and financial products in helping individuals manage everyday risks, recover from unforeseen events, and achieve their aspirations
- People-oriented with excellent organizational skills
- Self-driven and detail-oriented
- Committed to providing outstanding customer service
- Proficient in various computer applications, especially Windows
- Able to work collaboratively in a team setting
- Capable of managing multiple tasks effectively
- Property and Casualty license (must be obtained)
- Life and Health license (must be obtained)
If you envision yourself thriving in this role, we encourage you to complete our application process. We will reach out to discuss the next steps in the interview process.
This position is associated with a State Farm independent contractor agent, not directly with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any relevant licensing requirements and training programs. State Farm agents operate as independent contractors who hire their own staff. Employees of State Farm agents are not employees of State Farm.
