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Restaurant Operations Manager

2 months ago

Artesia, New Mexico, United States McAlister's Full time
Job Description

Job Title: Restaurant Operations Manager

Job Summary:

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at McAlister's Deli. As a Restaurant Operations Manager, you will be responsible for the overall success of our restaurant, including managing daily operations, supervising staff, and ensuring exceptional customer service.

Key Responsibilities:

  • Manage Daily Operations: Oversee the day-to-day operations of the restaurant, including managing staff, inventory, and customer service.
  • Supervise Staff: Supervise and train staff to ensure they are meeting the highest standards of customer service and quality.
  • Ensure Exceptional Customer Service: Ensure that every customer has an exceptional experience at our restaurant, including prompt and friendly service.
  • Manage Inventory and Supplies: Manage inventory and supplies to ensure that we have everything we need to provide excellent customer service.
  • Maintain a Clean and Safe Environment: Ensure that the restaurant is clean and safe for customers and staff.
  • Monitor and Analyze Performance: Monitor and analyze sales, customer satisfaction, and other key performance indicators to identify areas for improvement.
  • Develop and Implement Plans: Develop and implement plans to improve sales, customer satisfaction, and other key performance indicators.

Requirements:

  • 2+ Years of Experience: 2+ years of experience in a restaurant management role.
  • Excellent Communication Skills: Excellent communication and interpersonal skills.
  • Leadership Skills: Strong leadership and management skills.
  • Problem-Solving Skills: Strong problem-solving and analytical skills.
  • Customer Service Skills: Excellent customer service skills.
  • Inventory Management Skills: Strong inventory management skills.
  • Time Management Skills: Strong time management skills.

Preferred Qualifications:

  • Bachelor's Degree: Bachelor's degree in hospitality, business, or a related field.
  • Restaurant Management Experience: Experience in a restaurant management role.

What We Offer:

  • Competitive Salary: Competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for advancement and professional growth.
  • Fun and Supportive Work Environment: Fun and supportive work environment.