Customer Service Representative
4 days ago
Join the Greater Orlando Aviation Authority team as a Customer Service Specialist and play a vital role in delivering exceptional customer experiences at Orlando International Airport.
Job Summary:As a Customer Service Specialist, you will be responsible for providing top-notch customer service to our airport guests through various communication channels, including phone, email, and social media. You will also maintain accurate records, perform administrative tasks, and collaborate with the customer service team to ensure seamless operations.
Key Responsibilities:- Provide exceptional customer service via phone, email, and social media
- Maintain accurate records and compile data for analysis
- Perform administrative tasks and support the customer service team
- Collaborate with colleagues to ensure effective communication and teamwork
- Meet deadlines and adapt to changing priorities
- Associate's degree and 2 years of customer service experience
- Excellent interpersonal and customer service skills
- Proficient in Microsoft Office applications
- Ability to type 35 WPM
- Excellent oral and written communication skills
- Detail-oriented and organized
- Ability to work a flexible schedule, including evenings, weekends, and holidays
- Paid vacation, holidays, sick, and personal leave days
- Retirement plan with company match
- Health, dental, and vision insurance
- Wellness programs
- Short-term and long-term disability plans
- Education reimbursement (full-time employees only)
- Hybrid work schedule (for applicable positions)
- Shift differential (for applicable positions)
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Orlando, Florida, United States DigiTalkTell Full time{"h1": "Customer Service Representative Job Description", "p": "At DigiTalkTell, we are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving any issues they may have. Key...
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Customer Service Representative
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Customer Service Representative
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