Software Engineer
2 weeks ago
Sunrun is a leading residential solar and renewable energy provider, driving the energy revolution in America. Our company's vision is to empower people by connecting them to clean energy, transforming the way we power our lives. As a Staff Software Engineer on our Communication Engineering team, you will play a critical role in shaping our industry-leading communication domain, ensuring seamless interactions with customers and stakeholders.
This position involves designing and implementing complex software systems, providing technical guidance to development teams, and collaborating with cross-functional teams to ensure high-quality delivery. You will have the opportunity to lead the delivery of a best-in-class omnichannel communications experience across all parts of the customer journey, balancing user, business, and technical needs.
We are seeking a highly talented and driven individual who is excited to take on this challenge. If you thrive in an environment that values diversity, inclusion, and belonging, and are passionate about creating innovative solutions that drive business success, please consider joining our team.
Key Responsibilities:
- Lead the design and implementation of complex software systems within the Communications domain.
- Provide technical guidance to development teams, ensuring architectural decisions align with industry best practices and the organization's technical strategy.
- Collaborate with cross-functional teams to ensure seamless integration of communication technologies.
- Drive best practices in coding, testing, and documentation, setting the standard for engineering excellence.
Requirements:
- Minimum 6+ years of experience in delivering and maintaining production software.
- 3+ years of experience in designing and delivering communications software and related integrations.
- Practical knowledge and experience with modern Cloud Contact Center Platforms such as NICE CXOne, Five9, Amazon Connect, or similar platforms.
Benefits:
- Starting salary: $181,269.70 to $217,523.65 per year.
- A variety of benefits, including health insurance coverage, wellbeing program, life and disability insurance, retirement savings plan, paid holidays, and paid time off (PTO).
- Annual bonus eligibility, based on both company and individual performance.
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