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Shift Leader

2 months ago

St Louis, Missouri, United States Insomnia Cookies Full time
About the Role

We are seeking a skilled Shift Leader to join our team at Insomnia Cookies. As a Shift Leader, you will be responsible for leading our bakery team during your shift, ensuring that our customers receive exceptional service and quality products.

Key Responsibilities
  • Provide outstanding customer service and quality products to all guests
  • Support store leadership by maintaining operations during your shift, communicating pertinent information, and monitoring production efficiency
  • Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
  • Manage cash handling and deposits
  • Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
Requirements
  • At least 1 year of working experience in a customer service focused role
  • Point of Sale systems experience
  • Outstanding communication, time management, and people skills
  • Outgoing/friendly/patient demeanor
  • Detail focused and results-oriented
  • Ability to lead-by-example and motivate others
  • Ability to lift up to 40 lbs.
  • Legally eligible to work in the United States
  • Must be 18 years or older to be employed
About Us

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night.