IT Infrastructure Specialist

4 weeks ago


Jacksonville, Florida, United States Team JAS, Inc Full time
Job Description

We are seeking a highly skilled IT Administrator to join our team at Team JAS, Inc. As a key member of our IT department, you will be responsible for maintaining and supporting our IT infrastructure, ensuring high availability and delivering exceptional technical support to users.

About the Position

The onsite IT Systems Administrator will be responsible for maintaining and supporting the organization's IT infrastructure while ensuring high availability and delivering exceptional technical support to users. This role integrates day-to-day helpdesk duties with advanced system administration functions, requiring expertise in troubleshooting, infrastructure management, and project coordination.

Key Responsibilities
  • IT Support and Help Desk: Provide first-level user support by troubleshooting hardware and software issues in person and remotely, respond to incoming support requests, and assist staff with technical issues.
  • Application and System Support: Troubleshoot application connectivity issues, collaborate with Component Control to diagnose issues, and support the business needs across Quantum for Maintenance, Repair and Overhaul (MRO), Parts Manufacturing Approval (PMA), and Inventory/Part Sales.
  • System Administration: Monitor, administer, and maintain servers, networks, and IT infrastructure, ensure system security by managing antivirus, patching, and backup systems, and conduct regular checks on system logs and backups.
Requirements
  • Diploma or Technical Certificate in IT related field
  • 3+ years in a combined system administration and helpdesk role
  • Familiarity with helpdesk ticketing systems and IT operations
  • Hands-on experience with Active Directory, Office 365, endpoint security management, and Quantum Control
  • Proficiency in Oracle SQL, stored procedures, functions, and custom reporting for business intelligence
  • Knowledge of Microsoft technologies, VMware, and scripting/automation
Preferred Skills
  • Technical certifications are a plus
  • Strong analytical skills with the ability to interpret data and make recommendations
  • Experience in the aviation sector and enterprise platforms like MS SharePoint
About Team JAS, Inc

Founded in 1986, Team JAS is a leading aerospace company specializing in the support of the Twin Otter aircraft. We're proud to serve as the world's premier solutions provider for Twin Otter parts, repair, maintenance, overhaul, and FAA-PMA-approved manufacturing.

At Team JAS, we're more than just a company; we're a community where employees feel valued, supported, and inspired to do their best work. We strive to create a dynamic and stimulating environment where employees are motivated to give their best effort while also enjoying the benefits of a balanced and fulfilling work experience.

We offer an exceptional benefits package designed to support the well-being and success of our employees, including FREE employee health insurance coverage, a generous PTO package, and opportunities for professional growth and development.



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