Truck Business Planning Specialist

6 days ago


Wood Dale, Illinois, United States Nippon Express Full time

Job Summary

Nippon Express, a leading global logistics company, is seeking a highly skilled Truck Business Planning Professional to join our team. As a key member of our Truck Business Planning Group, you will be responsible for ensuring the smooth operation of our transportation management system, coordinating with drivers, and providing exceptional customer service.

Key Responsibilities

  • Enter shipment orders into Nippon Express' Transportation Management System (TMW)
  • Coordinate with drivers to track and trace shipments, and set up GPS tracking
  • Update account managers on any issues that arise and collaborate to find solutions
  • Schedule pickup and delivery appointments with shippers and consignees
  • Request and retrieve proof of delivery (POD) and other necessary documents from vendors
  • Maintain professional and courteous relationships with customers, associates, and carriers
  • Ensure confidentiality in all aspects of client, carrier, and company information
  • Support management and staff in assigned project-based work

Requirements

  • Excellent interpersonal and communication skills
  • Strong attention to detail and organizational skills
  • Ability to work independently and as part of a team
  • Exceptional computer skills, including proficiency in Microsoft Word and Excel
  • Flexibility to work varying hours and available for overtime
  • Diligent in following standard operating procedures (SOPs)

Nippon Express Offers

  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) plan with company match
  • Flexible spending accounts, health savings account, and other benefits

Equal Employment Opportunity

Nippon Express USA is an equal employment opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.



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