Marina Operations Associate

19 hours ago


Palm Beach Gardens, Florida, United States Equity Lifestyle Properties, Inc. Full time
Job Title: Marina Operations Associate

We are seeking a highly motivated and detail-oriented Marina Operations Associate to join our team at Equity Lifestyle Properties, Inc. in Palm Beach Gardens, Florida.

As a Marina Operations Associate, you will be responsible for assisting with the daily operations of the marina, both on the docks and in the office. This dual-role position combines customer service, administrative duties, and dockside assistance, ensuring that our marina clients receive excellent service and that our docks operate efficiently and safely.

Your job will include a mix of responsibilities on the docks and in the office. You'll be one of the first points of contact for our marina customers, ensuring they receive friendly and efficient service. On the docks, you'll assist with docking and undocking boats, perform general maintenance, and help boaters with services like fueling and pump-outs. In the office, you'll handle inquiries, manage customer accounts, and assist with administrative tasks.

Dockhand Duties:

  • Assisting boaters with docking, undocking, and general marina services.
  • Performing routine maintenance, cleaning, and safety checks on the docks.
  • Installing and adjusting dock equipment such as cleats and dock boxes.
  • Ensuring the docks are free from hazards and reporting any safety concerns.

Front Desk Clerk Duties:

  • Greeting and assisting customers, handling inquiries, and providing information about marina services.
  • Managing billing, customer accounts, and lease contracts using marina management software.
  • Answering phone calls and emails and maintaining accurate records.
  • Supporting marina events and customer engagement activities.

Requirements:

  • Customer service skills and experience.
  • Basic computer skills and experience with marina management software.
  • Dockside knowledge and experience working around boats or marinas.
  • Physical capability to lift up to 50 pounds and work outdoors in various weather conditions.
  • Attention to detail and strong problem-solving skills.

Preferred Experience:

  • Prior experience in customer service or administrative roles.
  • Familiarity with boating and marina operations.
  • Knowledge of PO Compliance, Microsoft Programs, and Outlook.

We offer a comprehensive benefits package including medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time. We invite you to visit our website for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants.



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