Member Services Advocate
1 week ago
Member Services Representative
Estimated Hourly Wage$10.50 - $11.00
ResponsibilitiesThis role involves providing exceptional customer service to our members, prospective members, and guests. Key responsibilities include:
- Greeting members, prospective members, and guests.
- Managing front desk operations, including answering phone calls, checking members into the system, taking prospective members on tours, and processing new member sign-ups.
- Updating member information as needed.
- Responding to member inquiries in a timely and professional manner.
- Contributing to maintaining a clean and organized club environment.
To be successful in this role, you should have:
- A high school diploma or equivalent.
- Customer service experience.
- Familiarity with basic computer applications.
- Reliability and punctuality.
- Ability to work independently and as part of a team.
- A positive attitude and passion for fitness and wellness.
- Excellent customer service skills.
- Strong listening and problem-solving skills.
- Diplomacy and professionalism in all interactions.
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