Member Services Advocate

1 week ago


Pittsburgh, Pennsylvania, United States Taymax Group Full time
Job Title

Member Services Representative

Estimated Hourly Wage

$10.50 - $11.00

Responsibilities

This role involves providing exceptional customer service to our members, prospective members, and guests. Key responsibilities include:

  • Greeting members, prospective members, and guests.
  • Managing front desk operations, including answering phone calls, checking members into the system, taking prospective members on tours, and processing new member sign-ups.
  • Updating member information as needed.
  • Responding to member inquiries in a timely and professional manner.
  • Contributing to maintaining a clean and organized club environment.
Requirements

To be successful in this role, you should have:

  • A high school diploma or equivalent.
  • Customer service experience.
  • Familiarity with basic computer applications.
  • Reliability and punctuality.
  • Ability to work independently and as part of a team.
  • A positive attitude and passion for fitness and wellness.
  • Excellent customer service skills.
  • Strong listening and problem-solving skills.
  • Diplomacy and professionalism in all interactions.
],

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