Certified Medical Assistant

2 months ago

St Augustine, Florida, United States Jax Spine & Pain Centers Full time
About the Job

Jax Spine & Pain Centers is seeking a highly skilled Certified Medical Assistant to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and maintaining continuity of care through accurate and thorough documentation, effective collaboration with all departments, and preparation and maintenance of the clinic environment.

Key Responsibilities
  • Prepare for Patient Interactions
    • Review charts, schedules, medical records, and other sources of documentation to ensure accurate and up-to-date information.
    • Generate appropriate forms for patient education, informed consent, documentation of care, referrals, prescriptions, and other documents to support the provision of and continuity of care.
    • Obtain medical records, lab results, diagnostic study results, and other documents or information as indicated.
    • Inspect the physical care environment to ensure a therapeutic, sanitary environment with fully stocked medical supplies and functional equipment.
    • Ensure that appropriate medication, supplies, equipment, and personnel are available to complete scheduled interactions.
    • Communicate with internal and external resources to procure necessary supplies and/or information.
    • Collaborate with other internal departments and personnel to ensure a seamless patient experience.
  • Provide Direct Patient Care
    • Cultivate a nurturing atmosphere of courtesy, compassion, respect, empathy, dignity, and optimism in all interpersonal interactions.
    • Measure, report, and record vital signs.
    • Obtain and record patient information relevant to medical history.
    • Verify the accuracy of recorded and reported patient information.
    • Position, drape, and other patient preparation for procedures and provider interactions.
    • Communicate effectively with patients, providers, and ancillary staff members to maintain patient flow.
    • Administer IM injections.
    • Provide patient education through written and oral communication or through other means as appropriate as directed by providers.
    • Assist physicians, physicians' assistants, nurses, and other care providers during assessments, examinations, procedures, and other patient interactions.
    • Report, document, and record relevant information about the patient's condition, treatment, expectations, and progress.
  • Maintain Continuity of Care
    • Accurately and completely document orders.
    • Generate appropriate forms and documentation for referrals, diagnostic procedures, lab work, and other appropriate ancillary services as directed.
    • Generate prescriptions as ordered, including electronic, paper, fax, telephonic, or other means for conveying orders.
    • Effectively communicate with Scheduling, Billing, Call Center, and other internal departments and staff members to ensure a seamless patient experience.
  • Ensure Compliance
    • Maintain current CPR, First Aid, and other certifications as required.
    • Adhere to HIPAA standards.
    • Maintain Universal Precautions.
    • Maintain accurate and thorough knowledge of applicable internal and external protocols, policies, and procedures.
    • Comply with all laws, regulatory guidelines, and healthcare policies, including federal, state, and local laws, State Department of Health (ISDH), Healthcare Facilities Accreditation Program (HFAP), The Joint Commission, Health Insurance Portability and Accountability Act (HIPAA), and Jacksonville Spine Policies and Procedures.
  • Other Functions
    • Perform other logically associated duties that enhance position through Continuous Quality Improvement.
    • Serve as a preceptor for new employees.
    • Competent in communication with patients, including current working knowledge of medications, interventions, and procedures provided.
    • Competent in computer applications pertaining to position.
    • Other duties as assigned.

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