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Sales Supervisor

2 months ago

Somerville, Massachusetts, United States Warby Parker Full time
About the Role

Warby Parker is seeking a highly motivated Sales Supervisor to join our team at Assembly Row. As a Sales Supervisor, you will play a key role in creating exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Customer Experience: Provide top-notch customer service, ensuring that every customer leaves the store feeling valued and satisfied.
  • Sales Floor Management: Lead the sales floor team, providing guidance and support to ensure seamless operations and maximum sales potential.
  • Product Knowledge: Develop and maintain in-depth knowledge of Warby Parker's products, including glasses, sunglasses, and contact lenses.
  • Team Leadership: Foster a positive and inclusive team culture, promoting open communication and collaboration among team members.
  • Store Operations: Assist with opening and closing the store, ensuring that all tasks are completed efficiently and effectively.
Requirements
  • Professional Experience: 6+ months of experience in a retail sales or management role, preferably in a customer-focused company.
  • Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Adaptability: Ability to adapt quickly to changing situations and priorities, remaining calm and composed under pressure.
  • Entrepreneurial Spirit: A go-getter attitude, with a passion for innovation and a willingness to take calculated risks.
  • Curiosity: A curious and eager learner, with a desire to continuously improve and develop new skills.
  • Team Player: A team player who is passionate about helping customers and colleagues, with a positive and fun energy.
  • Problem-Solving: An innovative and proactive problem-solver, with the ability to think critically and outside the box.
  • Self-Motivation: A self-motivated individual who is proud of their work and strives to be a top performer.
What We Offer
  • Competitive Compensation: A competitive salary and benefits package, including health, vision, and dental insurance.
  • Opportunities for Growth: Opportunities for professional growth and development, with a focus on promoting from within.
  • Positive Work Environment: A positive and inclusive work environment, with a focus on teamwork and collaboration.