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Retail Sales Associate

2 months ago

Saranac Lake, New York, United States Roedel Companies LLC Full time
{"Responsibilities": "Key Responsibilities
  • Provide exceptional customer service and ensure a positive shopping experience for all guests.
  • Process customer transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  • Maintain a thorough knowledge of hotel services, promotions, and daily group activities to effectively communicate with guests.
  • Assist with inventory management, including stocking shelves, rotating merchandise, and conducting monthly inventory.
  • Participate in theft control measures and maintain a secure work environment.
  • Collaborate with the sales team to achieve sales goals and objectives.
  • Provide excellent communication and teamwork skills, working effectively with colleagues and management to achieve common goals.
  • Adhere to all hotel and departmental policies and procedures, maintaining confidentiality and security of guest information.
Requirements
  • Previous customer service experience, preferably in a retail or hospitality environment.
  • Strong communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Basic math skills and accuracy with handling cash and credit card transactions.
  • Ability to work in a fast-paced environment, meeting sales goals and objectives while maintaining a high level of customer service.
  • Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
Preferred Qualifications
  • Experience with inventory management and theft control measures.
  • Knowledge of hotel services and promotions.
  • Basic computer skills, including Microsoft Office and Windows XP.
Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the tasks. While performing the duties of this position, the employee is regularly required to stand, walk, sit, stoop, bend, shake, stir, and pour, and reach with hands and arms. The employee must occasionally lift and move up to 75 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. While performing the duties of this position, the employee is regularly exposed to sharp objects, slippery floors, smoke, steam, high temperatures, humidity, and extreme cold. The employee typically comes into contact with water, sanitation solutions, meat products, poultry products, seafood, and produce items. The employee is frequently required to wash hands. The noise level in the work environment is usually moderate to high.

"}