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Security Compliance Specialist

2 months ago

Atlanta, Georgia, United States PagerDuty Full time
About the Role

PagerDuty is seeking a highly skilled Security Compliance Specialist to join our team. As a Security Compliance Specialist, you will play a crucial role in ensuring ongoing compliance with the Federal Risk and Authorization Management (FedRAMP) and SOC 2 programs for PagerDuty.

Key Responsibilities
  • Establish and Operate a FedRAMP Vulnerability Management Program: Develop and implement a comprehensive vulnerability management program to ensure ongoing compliance with FedRAMP requirements.
  • Serve as Primary Author for FedRAMP Continuous Monitoring Package: Author and submit the monthly FedRAMP Continuous Monitoring Package, including the Plan of Actions and Milestones (POA&M), Deviation Request Forms, inventory workbook, and supporting evidence for POA&M closures.
  • Perform Continuous Monitoring Activities: Conduct continuous monitoring activities in accordance with FedRAMP requirements to ensure ongoing compliance with r5 security controls.
  • Lead Development and Improvement of Processes and Procedures: Develop and improve processes, procedures, and documentation related to FedRAMP and SOC 2 compliance.
  • Debrief External Stakeholders: Debrief external stakeholders on the monthly Continuous Monitoring Package, including Third-Party Assessment Organizations (3PAO), Federal Agencies, and the FedRAMP Program Management Office.
  • Participate in FedRAMP Assessment Activities: Participate in FedRAMP assessment activities, including Significant Change Requests (SCR), feature onboarding, annual assessments, and agency Authority to Operate (ATO) Reviews.
  • Support Customer Trust Programs: Support customer trust programs, including the Third-Party Risk Program and play a role of SME in external audits.
  • Support Information Security Risk Assessments and Compliance Audits: Support information security risk assessments and compliance audits; directing the development and operational effectiveness of IT security controls.
  • Review Information Security Risk Findings and Non-Compliance: Review information security risk findings and non-compliance with business leaders and propose solutions to mitigate risks.
  • Drive Automation and Continuous Improvement: Actively drive automation and the continuous improvement of team processes to ensure minimal SLAs for each process.
Requirements
  • 3+ Years of FedRAMP Experience: 3+ years of experience in FedRAMP, with a strong understanding of FedRAMP requirements and processes.
  • Security and Compliance Experience: 6 years of experience in security and compliance, with a strong background in leading compliance programs such as SOC 2, HITECH, or similar.
  • Strong Analytical and Organizational Skills: Strong analytical and organizational skills, with the ability to successfully manage multiple priorities and deadlines.
  • Metrics-Driven: Metrics-driven, with a strong bias towards action and getting stuff done.
  • Focus on Process Improvement: A focus on process improvement, with experience in automation, single pane of glass, and continuous improvement.