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Care Management Team Lead--RN

1 month ago


New Orleans, Louisiana, United States Ochsner Health Full time
Job Summary

We are seeking a highly skilled and experienced Registered Nurse to lead our Care Management team. As a Care Management Team Lead, you will be responsible for guiding the daily operations of the care management department, planning and organizing all care management functions, and leading initiatives to improve processes and meet departmental goals.

Key Responsibilities

* Guides care management staff in all daily operational performance matters
* Uses all available financial and performance management information to monitor and measure the performance of the department and team members
* Serves as a model in customer service matters and educates care management staff in delivering outstanding customer service
* Strategizes with leadership to achieve departmental and organizational goals
* Adapts behavior to the specific patient population and performs other related duties as required

Requirements

* Masters degree in Social Work (MSW) or current LPN or RN License in the state of practice
* 3 years of utilization and/or case management experience with either a LPN license, RN license, or MSW
* Preferred: Supervisor or leadership experience and current Licensed Practical Nurse (LPN) license in state of practice or Current Registered Nurse (RN) license in state of practice

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.