Nurse Care Manager
4 weeks ago
Adecco US, Inc. is seeking a skilled Nurse Care Manager to join our team. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and leading clinical operations.
Key Responsibilities:- Develop and implement clinical workflows to ensure efficient and effective patient care.
- Conduct daily nursing activities, including patient triage and education, to ensure high-quality care.
- Work with healthcare providers and center managers to enhance clinical operations and develop performance improvement initiatives.
- Monitor compliance with national and organizational standards, preparing the center for quality audits and addressing any clinical deficiencies.
- Stay updated on state regulations for nursing, medicine, and pharmacy, ensuring compliance within the scope of practice for back-office personnel.
- Provide education and resources to patients, families, and staff on clinical conditions and procedures.
- Oversee clinical quality and patient safety through training and education of staff, fostering a culture of continuous improvement.
- Ensure adherence to clinical processes, policies, and procedures, maintaining a high standard of care.
- Extensive knowledge of healthcare functions, including clinical operations, safety processes, reimbursement practices, and quality improvement initiatives.
- Proven ability to develop and implement customer service processes that ensure patient satisfaction.
- Exceptional clinical and patient care skills, with a thorough understanding of healthcare procedures, legal regulations, and best practices.
- Strong observational, training, and evaluative skills to maintain high standards of clinical care.
- High emotional intelligence, integrity, and a driven work ethic.
- Ability to adapt, learn new methods, and demonstrate resilience in a dynamic healthcare environment.
- Creative problem-solving skills, with the ability to think independently and work effectively.
- Excellent interpersonal skills, capable of building relationships with diverse groups, including staff, providers, patients, and their families.
- Superior critical reasoning, decision-making, and problem-solving abilities, with a knack for identifying risks and implementing solutions.
- Experience in budgeting and fiscal management is an advantage.
- Required: AA/AS degree in Nursing required; BSN or a degree in Healthcare Administration preferred.
- Required: Active, valid RN license in the state(s) of employment.
- Required: Minimum of 5 years of current direct nursing or medical work experience.
- Required: BLS certification for healthcare providers.
- Preferred: Fluency in Spanish or other languages spoken in the communities we serve is a plus.
- Preferred: Experience in a community-based clinic, public health department, or working with the senior population is preferred.
- Problem-solving orientation with the ability to identify and address process gaps in a matrixed organization.
- Proficient in PC skills.
- Medical Coverage, HAS, FSA
- Dental Coverage
- Vision Coverage
- Life Insurance
- Basic Life Insurance
- AD&D
- Short-Term and Long-Term Disability
- 401K Retirement
- PTO
- 8 Holidays Off
- 3 Floating Holidays
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