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Shift Lead
2 months ago
We're seeking a motivated and experienced Shift Lead to join our team at DoorDash. As a Shift Lead, you'll play a critical role in guiding a team of 2-10 employees through daily operations, ensuring a high-quality experience for customers, and promoting a positive work environment.
Your responsibilities will include:
- Leading Operations Associates through their shift, ensuring they're set up for success to work safely and productively.
- Providing real-time feedback to Operations Associates about performance and partnering with Site Managers for next steps.
- Assisting with day-to-day tasks, such as receiving product from vendors, placing product in appropriate locations, preparing customer orders, and helping clean and organize work areas.
- Delighting customers by maintaining menus and systems, communicating with customers when issues arise, and ensuring Dasher pickups go smoothly.
- Facilitating facility management, including monitoring supplier deliveries and managing regular cleaning and maintenance schedules.
- Contributing ideas to improve our quality and customer experience.
We're looking for someone who is self-motivated, positive, and a team player. You should have a proven track record of success in a warehouse, retail, or restaurant environment and be able to lift up to 50 lbs. You'll also need to be organized and proficient in Google Docs and Google Sheets.
We offer a comprehensive benefits package, including a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and more. If you're passionate about delivering exceptional customer experiences and have a strong work ethic, we encourage you to apply.
