Shift Lead

2 weeks ago


San Ramon, California, United States Earthbar Full time
Job Title: Shift Lead

Job Summary:

As a Shift Lead at Earthbar, you will be responsible for providing exceptional customer service and leading the team to achieve sales and customer satisfaction goals. You will act as the manager of the store in the absence of the Assistant General Manager and General Manager, leading and managing shifts with integrity, honesty, and knowledge that promote the culture, values, and mission of Earthbar.

Key Responsibilities:

• Acting manager of the store in the absence of Assistant General Manager and General Manager
• Leading and managing shifts with a calm demeanor, especially during periods of high volume or unusual events
• Anticipating customer and store needs by constantly evaluating environment and customer cues
• Delivering exceptional customer service to all customers, responding to customer needs in a timely manner
• Maintaining a clean and organized workspace, ensuring other team members can locate products easily
• Providing quality beverages consistently by adhering to all recipes
• Following health, safety, and sanitation guidelines for all products
• Maintaining regular and punctual attendance

Qualifications:

• Ability to move and/or lift up to 50lbs
• Ability to quickly learn new procedures, processes, and product knowledge
• 1-2 years of experience in food/beverage environments making smoothies and/or specialty beverages, or experience in retail and hospitality
• Barista, Nutrition, and Culinary education experience a plus
• Must have (or obtain) a California Food Handlers License (i.e., ServSafe) prior to employment

Work Environment:

• Part-time/Full-time
• Hours vary Monday-Sunday, early morning to evening shifts
• Must be able to work a flexible schedule, including weekends and holidays, with or without reasonable accommodation

Equal Employment Opportunity:

Earthbar, LLC provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. Earthbar, LLC expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
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