Guest Service Representative

3 days ago


Frankfort, Kentucky, United States SPG Green Garden Country Club Full time
Job Overview

We are seeking a motivated Guest Service Representative to join our team at SPG Green Garden Country Club. As a key member of our hospitality operations, you will play a crucial role in delivering exceptional guest experiences.


About the Role

This is an exciting opportunity to be part of our dynamic team, with a focus on providing outstanding customer service and ensuring seamless operational execution. You will work closely with our food and beverage team to provide excellent service to guests, including serving drinks, food, and assisting with event setup.


Responsibilities

Main Responsibilities:

  • Serve guests with a high level of customer service, ensuring prompt and attentive service.
  • Support food runners, drink runners, and bussers to maintain efficient service delivery.
  • Keep bar and work areas clean, maintaining a high level of attention to detail.
  • Assist with event setup and guide guests to take advantage of our food and beverage operations.

Requirements

To succeed in this role, you should have:

  • Excellent communication and interpersonal skills.
  • A proactive and positive attitude, with the ability to thrive in a fast-paced environment.
  • Basic knowledge of spirits, beer, and food.
  • Availability to work varied shifts, including evenings, weekends, and holidays.

What We Offer

We offer a competitive salary range of $15-$18 per hour, depending on experience, as well as flexible scheduling and opportunities for professional growth. Additionally, you will enjoy golf, apparel, and food discounts.



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