Shelter Support Specialist

3 days ago


Lowell, Massachusetts, United States Delta-T Group, Inc. Full time

We are seeking a Shelter Support Specialist to join our team at the Delta-T Group, Inc. in Lowell, MA area.

About the Role

This is a dynamic position that requires a strong commitment to providing shelter and support for homeless individuals. As a key member of our 24-hour-a-day, 7-day-a-week team, you will be responsible for ensuring the safe day-to-day operation of the shelter.

Job Description

The successful candidate will have experience working with vulnerable populations, including homeless individuals and families, and possess excellent interpersonal and communication skills. The ideal candidate will be able to work independently and as part of a team, handle crises with good judgment, and demonstrate a strong ability to multitask.

The primary responsibilities of this role include:

  • Initiating and maintaining positive relationships with residents and assisting them as needed;
  • Conducting regular rounds of the shelter to maintain safety and security;
  • Assisting with meal preparation, serving, and cleanup during shifts;
  • Intervening in crisis situations (medical, mental health, interpersonal);
  • Completing assigned tasks of the shift;
  • Maintaining order and cleanliness of the shelter;
  • Monitoring bedrooms, bathrooms, and dayrooms to ensure resident safety and security;
  • Attending and participating in monthly staff meetings and required training sessions;
  • Making room cleanups and packing rooms when necessary.
Requirements

To be considered for this role, applicants must have:

  • Previous experience working with homeless individuals and/or families, disabilities, or other at-risk populations;
  • Ability to work independently and handle crises with good judgment;
  • Excellent communication and interpersonal skills;
  • CPR and First Aid Certifications preferred;
  • Ability to occasionally ascend/descend stairs up to three sets, frequently move equipment weighing up to 5-20 lbs., and remain stationary 50% of the time;
  • Sitting, standing, reaching above, stooping, bending, pushing, pulling, traversing, thinking, speaking, writing, concentrating, interacting with others.
Salary and Benefits

The salary for this position is $18 per hour, with opportunities for additional compensation based on performance. We offer a comprehensive benefits package, including paid time off, medical insurance, and professional development opportunities.

About Us

The Delta-T Group, Inc. is a leading referral service for self-employed independent contractors seeking behavioral healthcare education and social service supplemental marketplace opportunities. Our mission is to provide cost-effective, reliable referrals, and innovative referral solutions for the betterment of independent professionals seeking new opportunities and those needing care and support.



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