Customer Service Representative Specialist

6 days ago


Rego Park, New York, United States Mariel Dominguez - State Farm Agent Full time

Grow Your Career in Customer Service

As a valued member of the Mariel Dominguez State Farm Agency team, you will have the opportunity to develop your skills and advance your career in customer service. With a focus on delivering exceptional client experiences, you will play a key role in reinforcing the growth of our successful insurance agency.

Your Responsibilities

  • Establish strong relationships with customers and provide personalized support as needed.
  • Provide prompt, accurate, and friendly customer service, addressing inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Utilize a customer-centric approach to educate customers about insurance options, ensuring they receive the best possible solutions for their needs.
  • Identify opportunities to develop leads, schedule appointments, and market appropriate products and services, driving business growth and development.
  • Communicate effectively with customers and colleagues, promoting the success of our agency through efficient and professional interactions.

What We Offer

  • An estimated salary range of $40,000 - $60,000 per year, based on experience and performance.
  • A comprehensive benefits package, including paid time off, holidays, and opportunities for advancement.
  • The chance to learn and grow within our agency, developing new skills and expertise in insurance sales and marketing.
  • A supportive team environment, fostering collaboration and mutual respect among colleagues.


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