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Host

2 months ago

Irvine, California, United States PF Changs Full time
Job Summary:

The Host is responsible for delivering an exceptional guest experience by maintaining the overall flow of the restaurant. They provide a positive and professional first and last impression to every guest. In the event of a wait time, they quote an accurate wait time and answer any questions the guest may have.

Key Responsibilities:
  • Interact courteously with guests, including answering phones, greeting guests, seating guests, making reservations, and taking food orders.
  • Uphold high safety and sanitation standards by completing sanitation practices at the front door, host desk, lobby area, and crowd control.
  • Learn the restaurant's seating layout, table division, and food delivery procedures.
  • Set and clear tables neatly and efficiently according to P.F. Chang's specifications.
  • Learn curbside and takeout expectations.
  • Conduct side-work as required for each shift.
Requirements:
  • No prior experience is required; we will train you.
  • Excellent customer service skills and etiquette.
  • Ability to execute proper sanitation practices and safety procedures.
  • Must be able to communicate effectively with co-workers and guests.
  • Flexibility to work a variety of shifts.
  • Ability to multi-task in a fast-paced, team-work environment.
Why Work for Us?

We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.