Public Safety Dispatcher

7 days ago

Mundelein, Illinois, United States Village of Mundelein Full time
Job Title:

Telecommunicator - Lateral Entry

Job Summary:

The Village of Mundelein is seeking a highly skilled Telecommunicator to join our team. As a Telecommunicator, you will be the first point of contact for callers and residents, providing exceptional customer service and ensuring prompt and reliable communication with Police and Fire personnel.

Key Responsibilities:
  • Dispatch Police and Fire units to locations provided by citizens requesting service or assistance.
  • Monitor fire band for mutual aid calls and answer incoming telephone calls on 911 lines.
  • Answer all radio transmission directed to the Joint Central Lake County ETSB and monitor all radio traffic to stay up to date as field situations develop.
  • Monitor in-bound messages from officers and other departments, and assist citizens at the lobby window with various tasks.
  • Complete other Police Department duties as assigned by the Telecommunications Supervisor or other member of the command staff.
Requirements:
  • One year of police/fire dispatching experience is required.
  • A high school degree or equivalent is required.
  • Ability to obtain and maintain required certifications, including L.E.A.D.S. and E.M.D.
  • Willingness to work shift coverage and remain calm in emergency situations.
  • Must be able to work all shifts, including overnight, weekends, and holidays.
Benefits:
  • Annual salary of $66,532 - $75,758, depending on qualifications.
  • Signing Bonus up to $10,000 DOQ after working six (6) months.
  • Sick leave accrual at 8 hours per month.
  • 8 hours Float earned per full quarter worked.
  • 68 hours of paid Holidays annually.
  • Paid vacation time off in accordance with Village policy.
  • Medical Insurance paid at a minimum of 85% by the Village, effective date of hire.
  • Dental, Vision, and Basic Life Insurance paid 100% by the Village.
  • IMRF pension enrollment.
  • 457 Retirement plan.
  • Tuition Reimbursement for career development courses.

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