Sales Associate

1 week ago


Ontario CA, United States Forever 21 Full time
Job Summary

The Sales Associate is a key member of the Forever 21 team, responsible for delivering exceptional customer experiences and driving sales growth. As a fashion retail professional, you will be the face of the brand, providing personalized service and ensuring every customer leaves the store feeling valued and satisfied.

Key Responsibilities
  • Provide exceptional customer service, responding to inquiries and needs in a timely and professional manner.
  • Proactively seek opportunities to deliver a great customer experience, engaging with customers and introducing them to current sales and promotions.
  • Assist in the location, availability, and selection of merchandise, using basic selling techniques to engage with customers.
  • Process sales transactions and maintain proper accountability at registers, ensuring accuracy and efficiency.
  • Maintain the visual standards for the selling floor, fitting rooms, visual displays, and presentations, ensuring a cohesive and appealing store environment.
Requirements
  • Must be at least 16 years of age.
  • Minimum of one year of retail sales experience and previous cash handling experience is preferred.
  • Must be energetic and charismatic, with strong communication, organizational, and time management skills.
  • Must be able to complete sales transactions in the POS register system and work a flexible schedule to meet the needs of the business.
What We Offer

As a valued member of our retail workforce, you will unlock key benefits to grow your career with us, including competitive staff discounts across all Sparc brands, career advancement opportunities, a flexible schedule, and Forever 21 Ignite: Education Benefit in partnership with to obtain an Associate Degree with an exclusive College Scholarship from Forever 21.



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