Dual Rate Supervisor Cashier/Host
4 days ago
We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at Caesars Entertainment. As a Restaurant Supervisor, you will be responsible for overseeing the daily operations of our food service outlets, ensuring exceptional customer service, and maintaining high standards of quality and efficiency.
Key Responsibilities- Leadership and Management: Supervise and train a team of servers, cashiers, and hosts/hostesses to ensure excellent customer service and high-quality food preparation.
- Operational Excellence: Manage daily operations, including inventory control, scheduling, and staff management, to ensure seamless service delivery.
- Customer Service: Foster a positive and welcoming environment for guests, responding promptly to their needs and concerns.
- Quality Control: Monitor and maintain high standards of food quality, presentation, and cleanliness, ensuring compliance with health and safety regulations.
- Financial Management: Manage cash handling, inventory, and labor costs to optimize profitability and minimize waste.
- Communication: Effectively communicate with team members, management, and guests to ensure seamless service delivery and resolve any issues promptly.
- Education: High school diploma or equivalent required; bachelor's degree preferred.
- Experience: Minimum of 2 years of experience in a large-volume food establishment, including banquets, buffets, or specialty outlets.
- Skills: Excellent customer service, written/verbal communication, interpersonal, and managerial skills; knowledge of food administration, cost controls, and administration.
- Computer Skills: Proficient in Micros, Excel, Word, Outlook, and other relevant software.
- Availability: Ability to work a flexible schedule, including nights, holidays, and weekends.
- Physical Demands: Ability to lift up to 50 pounds, carry objects weighing up to 50 pounds, and occasionally lift/move up to 100 pounds.
- Environmental Factors: Work in areas containing secondary smoke, high noise levels, bright lights, and dust.
- Work Schedule: 10% standing, 15% sitting, 75% walking; requires some twisting and climbing.
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