Key Holder

2 weeks ago

Littleton, United States The Estee Lauder Companies Full time

We are seeking a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the store.

The ideal candidate will have outstanding coaching and mentoring skills, using their flair for retail and cash handling experience to lead by example and model the behaviors that the sales team need to demonstrate to provide inspirational, authentic, and personalized customer service to achieve all sales and customer service targets.

The Key Holder will also be responsible for carrying out essential start and end of day cash reconciliation, as well as opening and closing the store on a rotational basis.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.

Key qualifications include:

  • Proven retail experience preferably within cosmetics
  • The ability to provide inspirational, authentic, and personalized customer service
  • Previous retail operations experience, including cash reconciliation and opening and closing the store, is desirable
  • Previous supervisory experience, including coaching/mentoring others to achieve sales and customer service targets, is desirable
  • Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment
  • Previous experience with retail point-of-sale software

Anticipated Hourly Range: $15.59 to $25.98 (Depending on qualifications, skills, experience, and/or budget). In addition, the Company maintains highly competitive incentive compensation programs (role eligibility may vary based on terms of the respective plan(s).

You are eligible to participate in the MAC U.S. Pay for Performance Commission Plan, under the plan guidelines in effect at the time of hire. Pursuant to the plan, you will be eligible to receive 3% commission on your eligible individual sales of MAC products. Additional details regarding the commission plan will be provided as part of your onboarding.

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is our policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices.

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