Front Desk Coordinator

3 weeks ago


Sens, Bourgogne-Franche-Comté, United States Golden Entertainment, Inc. Full time
Job Description:

We are seeking a highly skilled and customer-focused Front Desk Coordinator to join our team at Golden Entertainment, Inc. As a key member of our hotel operations, you will be responsible for providing exceptional service to all guests, ensuring seamless check-in and check-out processes, and maintaining the highest level of guest satisfaction.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will be required to register guests, assign rooms, and manage cash transactions while maintaining a professional demeanor at all times.

In this role, you will have the opportunity to work closely with other departments, including housekeeping, maintenance, and security, to ensure that our guests receive the best possible experience. If you are a motivated and detail-oriented individual who is passionate about delivering outstanding customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Register guests and obtain necessary details
  • Assign rooms and maintain accurate records
  • Manage cash transactions and maintain a secure cash drawer
  • Provide exceptional customer service and resolve guest complaints
  • Collaborate with other departments to ensure seamless operations


Requirements:
  • High school diploma or equivalent required
  • Previous experience in a front desk or customer-facing role preferred
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Basic math skills and accuracy with handling cash


Salary: $45,000 - $60,000 per year, depending on experience. Our competitive salary package includes a range of benefits, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

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