Visitation Specialist

3 days ago

New Port Richey, Florida, United States Youth and Family Alternatives, Inc Full time
Job Summary

We are seeking a highly skilled Visitation Specialist to join our team at Youth and Family Alternatives, Inc. This role is responsible for facilitating, monitoring, and documenting family visits and overseeing monitored exchanges in a Family Visitation Center.

Key Responsibilities
  • Observe and document interactions between non-residential parents/guardians and children, ensuring a safe and nurturing environment.
  • Communicate effectively with attorneys, Guardians Ad Litem, courts, and other parties to ensure effective service delivery.
  • Ensure visiting rooms are clean and safe for use, maintaining a high level of professionalism and attention to detail.
  • Orient families to the visitation center and explain procedures before the first visit, providing clear guidance and support.
  • Develop visitation plans and schedules for families, taking into account their unique needs and circumstances.
  • Assist with data collection and entry for the KCI Clearinghouse databases, ensuring accurate and timely reporting.
  • Complete monthly, quarterly, and annual reports, providing valuable insights and recommendations for improvement.
  • Attend court hearings and serve as a record custodian for supervised visits, maintaining confidentiality and professionalism.
  • Provide training for staff, focusing on skills for working with at-risk clients, and promoting a culture of care and compassion.
  • Report incidents and accidents according to policy, ensuring a safe and healthy work environment.
  • Assist with special events or projects for the visitation center, demonstrating flexibility and a willingness to go above and beyond.
  • Participate in quality improvement processes, contributing to the continuous improvement of our services and programs.
  • Arrive on time and ready to work, demonstrating a strong work ethic and commitment to our mission.
  • Adhere to EEO compliance and promote dignity and respect in the workplace, fostering a positive and inclusive environment.
  • Work cooperatively in a team setting, building strong relationships with colleagues and stakeholders.
  • Show respect for others and follow guidance from supervisors, demonstrating a growth mindset and a willingness to learn.
  • Uphold the core values and mission of the agency, embodying our commitment to creating a safe, nurturing environment for children.
  • Handle confidential information appropriately, maintaining the trust and confidence of our clients and stakeholders.
  • Communicate effectively, both verbally and in writing, ensuring clear and concise communication.
  • Work flexible hours, including evenings and weekends, demonstrating a willingness to adapt to changing circumstances.
  • Set appropriate boundaries with clients, maintaining a professional and respectful demeanor.
  • Demonstrate strong interpersonal skills, building trust and rapport with clients and colleagues.
  • Accurately observe and report interactions and intervene when necessary for client protection, prioritizing the safety and well-being of our clients.
  • Handle emergencies and life-threatening situations effectively, remaining calm and composed under pressure.
  • Manage stressful situations well, maintaining a positive and professional attitude.
  • Use computer skills for essential tasks, staying up-to-date with the latest technology and software.
  • Be aware of the socio-cultural characteristics of the service population, demonstrating cultural competence and sensitivity.
  • Exhibit excellent listening skills, actively engaging with clients and colleagues.
  • Complete other assigned tasks or special projects, demonstrating a willingness to take on new challenges and responsibilities.
  • Be trained and authorized to access protected health information, maintaining confidentiality and adhering to HIPAA guidelines.

Location: 7235 US Highway 19, New Port Richey, FL 34652

Requirements

WHAT YOU NEED:

AA degree, bachelor's degree preferred, 2+ years of direct experience working with children/families.

Physical Requirements: Ability to travel statewide on a regular basis; ability to bend, lift, and carry 30 pounds.

What's in it for you?

At YFA, we are as dedicated to our team members as we are to our mission. We provide:

  • 13 Days of PTO, Incrementally Increasing Annually
  • 13 Paid Holidays
  • 5 Days Parental Leave
  • Medical, Dental, and Vision Insurance
  • Short-Term Disability and Long-Term Disability
  • Supplemental Accident, Critical Illness, and Hospital Indemnity Insurance
  • Paid Life Insurance
  • Legal Services
  • ID Monitoring
  • Pet Insurance
  • Employee Assistance Program
  • Tuition Reimbursement
  • Immediate eligibility for 403b Savings Plan with match after 12 months
  • Continuous training and professional development opportunities

And of course, an opportunity to make the world a better place.

Youth and Family Alternatives is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local laws. We adhere to the principles of affirmative action and strictly prohibit any form of discrimination or harassment based on these protected characteristics.

Youth and Family Alternatives complies with applicable federal, state, and local laws governing nondiscrimination in employment. This commitment extends to all aspects of employment, including recruitment, selection, promotion, transfer, training, working conditions, compensation, benefits, and other privileges of employment.

Youth and Family Alternatives is committed to promoting a healthy and safe work environment, which is why we maintain a smoke-free workplace at all times. All forms tobacco or vaping products of any kind at any time on our premises. Smoking is prohibited in all indoor areas, as well as outdoor spaces. Individuals must leave our campus which includes our parking lots and other public areas, in order to smoke, vape, or use smokeless tobacco.

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