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Executive Director of Operations

2 months ago

Franklin, Wisconsin, United States ROC Ventures, LLC Full time

We are seeking a highly motivated and experienced leader to join our team at ROC Ventures, LLC as a General Manager. As a key member of our management team, you will be responsible for providing strategic leadership and direction to our restaurant operations.

Key Responsibilities:

  • Mentor and develop the skills of our front-of-house and back-of-house staff to ensure exceptional customer service and high-quality food products.
  • Ensure compliance with all company policies and procedures, as well as maintain a safe and healthy work environment.
  • Develop and implement effective training programs to support staff development and retention.
  • Manage inventory, purchasing, and food costing to optimize profitability and minimize waste.
  • Oversee scheduling, payroll, and employee relations to ensure a positive and productive work environment.
  • Collaborate with our culinary team to develop and implement menu offerings and promotions that drive sales and customer engagement.
  • Monitor and analyze sales data, customer feedback, and market trends to inform business decisions and drive growth.
  • Develop and maintain strong relationships with our suppliers, vendors, and partners to ensure seamless operations and optimal pricing.
  • Stay up-to-date with industry trends, best practices, and regulatory requirements to ensure our restaurant remains competitive and compliant.

Requirements:

  • Proven experience in restaurant management, preferably in a high-volume scratch kitchen environment.
  • Strong leadership and communication skills, with the ability to motivate and develop a high-performing team.
  • Excellent problem-solving and analytical skills, with the ability to make informed decisions and drive results.
  • Ability to work in a fast-paced environment, with a strong attention to detail and ability to multitask.
  • Strong business acumen, with a solid understanding of financial management, inventory control, and labor laws.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.