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Teller Part Time- Peekskill Branch
2 months ago
We are seeking a skilled Teller to join our Consumer, Small & Business Banking division in our National Branch Network. As a Teller, you will play a vital role in providing exceptional customer service and financial expertise to our clients.
Key Responsibilities- Support customer engagement by processing transactions, sharing digital solutions, and making introductions to bankers
- Complete operational activities while minimizing risks under established policies
- Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products
- Receive direction from managers and exercise judgment within defined policies and procedures
- Escalate questions and issues to more experienced roles
- Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
- Identify information and services to meet customers' financial needs
- 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Customer service focus with experience handling complex transactions across multiple systems
- Ability to educate and connect customers to technology and share the value of mobile banking options
- Ability to interact with integrity and professionalism with customers and team members
- Experience working with others on a team to meet customer needs
- Cash handling experience
- Ability to follow policies, procedures, and regulations
- Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
- Well-organized, independent, and able to prioritize in a fast-paced environment
- Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
We offer a comprehensive benefits package, including health benefits, 401(k) Plan, paid time off, disability benefits, life insurance, critical illness insurance, and accident insurance. We also offer tuition reimbursement, scholarships for dependent children, and adoption reimbursement.
We value diversity, equity, and inclusion in the workplace and welcome applications from all qualified candidates. We are committed to creating a workplace that is free from discrimination and harassment.
