Digital Transformation Expert

1 week ago


Waltham, Massachusetts, United States ServiceNow Full time
Job Overview

We are seeking an experienced Digital Transformation Expert to join our Customer Outcomes team. As a key member of our organization, you will be responsible for developing and executing strategies to drive customer success and adoption of our platform.

Responsibilities
  • Service 1-3 large enterprise customers
  • Develop executive relationships with C-level executives and business leaders
  • Understand customer goals and develop tailored roadmaps
  • Execute winning co-delivery models to accelerate time-to-value
  • Develop relationships with ecosystem partners to drive growth
Requirements
  • 8+ years progressive experience in professional services or equivalent education/experience
  • Management consulting role at a top-tier consulting company or equivalent focused on technology-enabled transformations
  • Experience working with F1000 accounts and understanding industry drivers of digital transformation
  • Depth in digital transformation design, implementation, and management
  • Expertise in IT, HR, and GBS transformation experience

Salary Range: $150,000 - $200,000 per year

Benefits: Comprehensive benefits package, including health insurance, 401(k) matching, and generous paid time off.



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