Customer Service Representative

4 weeks ago


Baldwin, New York, United States Fausak Tires Full time
Job Summary

As a Customer Service Advisor at Fausak Tires & Service, you will play a critical role in delivering exceptional customer experiences. Your primary responsibility will be to provide best-in-class service to our customers, ensuring their needs are met and exceeded. You will be the face of our company, and your interactions will shape our customers' perceptions of our brand.

Key Responsibilities
  • Receive and respond to customer inquiries in a timely and professional manner
  • Effectively communicate with customers to understand their needs and provide solutions
  • Manage the daily schedule to ensure efficient service delivery
  • Create a welcoming environment that builds rapport with customers
  • Answer customer questions and provide information about their service requests
  • Utilize strong service skills to complete sales processes while maintaining high customer satisfaction
Qualifications
  • High school diploma or equivalent required; bachelor's degree preferred
  • Valid state-issued driver's license and clean driving record required
  • Prior sales experience in a dealership or showroom setting preferred
  • Basic computer skills
  • Proficient in English language
Compensation

$45,000.00 - $65,000.00 per year

Fausak Tires & Service is committed to providing exceptional customer experiences. We are seeking dedicated and hardworking team members who strive for growth and exceed customer expectations.



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