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Experienced Body Shop Estimator

1 month ago

San Diego, California, United States Sunroad Automotive Full time
Job Overview

The Body Shop Estimator is a critical role at Sunroad Automotive, responsible for assessing vehicle damage and providing accurate cost estimates for repairs. This position involves interacting with customers, insurance companies, and repair technicians to ensure that repair estimates are precise and that repair work is completed efficiently and to high standards.

Key Responsibilities
  • Inspect damaged vehicles to determine the extent of repairs needed.
  • Use specialized tools and software to evaluate damage and assess repair requirements.
  • Prepare detailed and accurate cost estimates for vehicle repairs, including parts, labor, and other expenses.
  • Ensure estimates are consistent with industry standards and repair shop pricing.
  • Communicate with customers to explain repair processes, cost estimates, and insurance claims.
  • Address customer inquiries, concerns, and provide updates on the repair status.
  • Work with insurance adjusters and companies to facilitate claims and approve repair estimates.
  • Provide documentation and reports to support insurance claims and ensure timely reimbursement.
  • Collaborate with Bodyshop technicians to plan and schedule repair work.
  • Monitor the progress of repairs to ensure they are completed on time and to quality standards.
  • Maintain accurate records of estimates, repairs, and related documents.
  • Generate reports and summaries for management and insurance companies as needed.
  • Ensure a high level of customer satisfaction by providing exceptional service and addressing any issues or concerns promptly.
  • Follow up with customers post-repair to ensure they are satisfied with the work performed.
  • Inspect completed repairs to verify that they meet quality standards and manufacturer specifications.
  • Address any discrepancies or issues with the completed work.
  • Maintain satisfactory attendance.
Requirements
  • High school diploma or equivalent.
  • 3 years of experience as an auto body estimator, auto appraiser.
Preferred Qualifications
  • Certification in auto body repair or related field.
  • Excellent communication and customer service skills.
  • Proficiency in estimating software and computer systems.
  • Strong attention to detail and accuracy in preparing estimates.
Work Environment

Noise level is moderate.

*Hourly rate plus commission

Our employees are offered competitive pay, medical, dental and vision plans, health savings accounts (HSA), flexible spending accounts (FSA), paid holidays and vacation, short and long-term disability, company sponsored life insurance, 401(k) retirement plan, vehicle purchase, service and parts discounts, employee assistance plans (EAP), and more

Sunroad is committed to providing reasonable accommodations to qualified individuals with disabilities to ensure equal employment opportunities and access to all programs, services, and activities. If you require accommodations to participate in the application process or to perform the essential functions of the job, please contact the HR Department to discuss your needs confidentially. We will work with you to identify appropriate accommodations based on your specific circumstances and in compliance with applicable laws.

We are an Equal Opportunity Employer (M/F/D/V) and maintain a drug-free workplace. If you receive an offer of employment, it will be a conditional offer contingent on the successful completion of a pre-employment drug screen and background check.

Sunroad is an Equal Employment opportunity and Affirmative Action Employer. We are committed to providing equal opportunity in all of our employment practices, including selection, race (including traits historically associated with race such as hair texture and protective hairstyles such as braids, locks, and twists); religion; religious creed; religious dress/grooming; color; age (40 and over); sex; sexual orientation; gender; gender identity (meaning a person's identification as male, female, a gender different from the person's sex at birth, or transgender); gender expression (including a person's gender-related appearance or behavior, whether or not stereotypically associated with the person's sex at birth); national origin; ancestry; citizenship status; uniform service member status; military or veteran status; marital status; pregnancy; childbirth; medical conditions related to pregnancy, childbirth, or breast feeding; medical condition (including cancer related or HIV/AIDS related); handicap; physical disability; mental disability; genetic characteristics; genetic information; or any other protected status in accordance with the requirements of all federal, state and local laws.