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Lead Housekeeper
2 months ago
As a Lead Housekeeper with Compass Group, North America, you will play a vital role in ensuring the highest standards of cleanliness and service in our healthcare facilities. This is a supervisory position that requires strong leadership skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:- Supervise and Train Housekeeping Staff: Provide guidance and support to housekeeping staff to ensure they are meeting the highest standards of cleanliness and service.
- Inspect and Monitor Cleaning Standards: Conduct regular inspections to ensure that cleaning standards are being met, and take corrective action as needed.
- Resolve Guest Complaints: Respond promptly and professionally to guest complaints, and work to resolve issues in a timely and satisfactory manner.
- Coordinate Staff Breaks and Assignments: Ensure that staff breaks are coordinated and assignments are made efficiently to ensure that all areas of the facility are being cleaned and maintained.
- Maintain Equipment and Supplies: Check equipment and supplies regularly to ensure that they are in good working order, and report any issues to management.
- Housekeeping/Management Experience: A minimum of 1-2 years of experience in a housekeeping or management role, preferably in a healthcare setting.
- Leadership Skills: Strong leadership skills, with the ability to motivate and direct staff to achieve high standards of cleanliness and service.
- Attention to Detail: A high level of attention to detail, with the ability to identify and correct any issues with cleaning standards.
- Communication Skills: Excellent communication skills, with the ability to respond promptly and professionally to guest complaints and staff inquiries.
- Competitive Pay: A competitive hourly rate, with opportunities for advancement and professional growth.
- Benefits Package: A comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan and paid time off.
- Opportunities for Advancement: Opportunities for advancement and professional growth, with a focus on developing leadership skills and expertise in environmental services.
