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Patient Service Coordinator

2 months ago

Waco, Texas, United States URS Medical Inc Full time
Job Title: Patient Service Representative

URS Medical Inc, in collaboration with Pediatric Home Service, is a leading provider of home health care services with a commitment to delivering high-quality care to children with medical needs. As a Patient Service Representative, you will play a critical role in ensuring the smooth delivery of our services.

Key Responsibilities:
  • Handle customer contacts received through various channels, including phone, email, and in-person interactions.
  • Process customer orders in a timely and efficient manner, ensuring accuracy and courtesy.
  • Investigate and respond to customer inquiries regarding shipments, products, and deliveries.
  • Assist in the supply billing and collection cycle, as directed by management.
  • Collaborate with referrals to create and streamline supporting documentation.
  • Ensure accuracy of supporting documentation to meet compliance and regulatory requirements.
  • Verify Medicare, Medicaid, and Insurance coverage as required, with both primary and secondary payers.
Requirements:
  • Knowledge of Medicare, Medicaid, and private medical billing.
  • 2 years of education or experience is preferred but not required.
  • Previous experience in DME or home health preferred.
Benefits:
  • Holiday Pay
  • Paid Time Off
  • Health and Dental insurance
  • Short & Long-Term Disability and Life Insurance
  • 401K with match & educational benefits

Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.