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Customer Service Representative

2 months ago


Miami, United States NextEra Energy , Inc. Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences and resolving customer inquiries in a timely and professional manner.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and timely information to customers regarding their accounts and services
  • Perform general account maintenance and billing adjustments
  • Perform rate analysis and other job-related duties as assigned
Requirements
  • High School Grad / GED
  • Experience: 2+ years
Preferred Qualifications
  • Six Sigma Yellow Belt Certified
About NextEra Energy

NextEra Energy is a leading energy company that operates a diverse portfolio of businesses, including electric and natural gas utilities, renewable energy, and energy infrastructure. We are committed to delivering exceptional customer experiences and providing innovative solutions to meet the evolving needs of our customers.

What We Offer
  • Competitive compensation and benefits package
  • Opportunities for career growth and development
  • A dynamic and inclusive work environment