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Customer Service Representative

1 month ago

Miami, United States Malibu Events Promotions Full time

Join Our Team as a Customer Service Representative and Make a Difference


Are you a problem-solver who enjoys interacting with people?


We're looking for a Customer Service Representative to provide outstanding service to our customers. You'll play a key role in ensuring customer satisfaction and building lasting relationships.


Responsibilities

  • Handle customer inquiries and complaints via phone, email, or in-person
  • Provide product and service information to customers
  • Process orders, forms, applications, and requests
  • Keep records of customer interactions and transactions
  • Follow up to ensure resolution of customer issues
  • Participate in team-building activities and career development workshops
  • Collaborate with team members to improve service delivery


Qualifications

  • Strong communication and interpersonal skills
  • Customer-oriented mindset and ability to adapt/respond to different types of customers
  • Proficiency in MS Office and customer service software
  • Excellent problem-solving skills and attention to detail
  • High school diploma; college degree preferred
  • Experience in customer service or related field is advantageous


Benefits

  • Opportunities for travel and working with diverse clients
  • Professional growth and advancement opportunities
  • Supportive and collaborative work environment
  • Participation in workshops and professional development programs


Be the voice of our company. Apply now to become a Customer Service Representative