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Dining Room Manager

2 months ago

Coeur d'Alene, Idaho, United States North Star Retirement Community Full time

Job Summary:

The Dining Room Supervisor is responsible for ensuring a seamless dining experience for residents at North Star Retirement Community. This role requires a professional with excellent customer service skills, knowledge of food service operations, and the ability to work effectively in a team environment.

Key Responsibilities:

  • Food Service Management: Oversee the flow of service from the kitchen to ensure all residents receive their preferred meals and beverages.
  • Customer Service: Provide exceptional customer service to residents, responding to their needs and concerns in a timely and professional manner.
  • Team Leadership: Supervise servers and kitchen staff to ensure safe and timely delivery of meals, communicating assignments clearly and effectively.
  • Food Safety and Quality: Maintain a clean and safe dining environment, adhering to food safety and quality standards.
  • Inventory Management: Assist with inventory management, ensuring adequate supplies of food and beverages are available.
  • Training and Development: Participate in training and development programs to enhance knowledge and skills in food service management and customer service.

Requirements:

  • Food Handlers Permit: Valid Food Handlers Permit required.
  • Communication Skills: Excellent communication skills, both written and verbal, to effectively interact with residents, staff, and management.
  • Teamwork: Ability to work effectively in a team environment, demonstrating a positive and supportive attitude.
  • Problem-Solving: Strong problem-solving skills to resolve customer complaints and concerns in a professional and courteous manner.