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Client Relations Specialist in Insurance

2 months ago

Brownsburg, Indiana, United States Dash Dericks - State Farm Agent Full time
Benefits:
  • Performance-based bonuses
  • Career advancement opportunities
  • Paid leave
  • Professional training and development
POSITION OVERVIEW:
As a Client Relations Specialist in Insurance with Dash Dericks - State Farm Agent, you will create outstanding client interactions that contribute to the success of a thriving insurance agency. Your meticulous attention to detail, strong customer service abilities, and commitment to assisting others make you a perfect candidate for this role. You will enhance your professional journey by addressing customer inquiries, collaborating with fellow agency members, and proactively identifying the needs of the community you serve.

We are eager to connect with you if you embody the customer-centric and compassionate qualities we seek in a team member. We foresee internal growth opportunities for particularly motivated and sales-oriented individuals.

KEY RESPONSIBILITIES:
  • Build and maintain customer relationships, following up as necessary.
  • Deliver prompt, accurate, and courteous customer service, addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing.
  • Implement a customer-focused, needs-based review process to inform clients about available insurance solutions.
  • Utilize exceptional communication skills to effectively meet customer needs while fostering business growth.
REQUIRED QUALIFICATIONS:
  • Strong dedication to customer service
  • Adept at connecting with clients, addressing their inquiries, and anticipating their requirements.
  • Excellent communication skills for assisting customers and coordinating with agency team members
  • Proactive approach to problem-solving
ADDITIONAL BENEFITS:
  • Hourly compensation plus commission/bonus structure
  • Potential for growth and advancement within the office
  • Paid time off, including vacation and personal/sick days
  • Health insurance benefits
  • Valuable experience for career development