Sustainable Energy Systems Field Service Specialist

3 weeks ago

Fredericksburg, Virginia, United States Western Branch Diesel Full time

Job Title: Field Service Technician - Sustainable Energy Systems

Company: Western Branch Diesel

Job Summary:

We are seeking a highly skilled Field Service Technician to join our team at Western Branch Diesel. As a Field Service Technician, you will be responsible for performing mechanical and electrical field service work on MTU gas engines, including commissioning, troubleshooting, periodic maintenance, and minor overhaul work.

Key Responsibilities:

  • Execute service on the engines in compliance with the maintenance protocol, including checking oil, replacing filters and valves, and performing various types of measurements.
  • Carry out minor repairs on the engine in addition to the planned service.
  • Execute major service on the engine in cooperation with colleagues in compliance with the protocol for major service.
  • Coordinate tasks with external suppliers who provide specialist duties.
  • Monitor activities of the maintenance protocols.
  • Analyze failures on the engines in the specialization of mechanics, electronics, and associated software systems.
  • Troubleshoot engines in the field of electronics and mechanics.
  • Create visit reports of the site regarding the reason for visit, symptoms, actions, use of materials, parts, and hours, the result, and if needed, follow-up actions.
  • Fault analysis and resolution escalation.
  • Ensure that a basic set of spare parts are in the van, ensure that the materials are approved, and have a clean working environment.
  • Work effectively as part of a team of technicians or independently.
  • Process timesheets, expense reports, and job reports in a timely manner.
  • Comply with policies and procedures to ensure a safe and productive work site.
  • Perform other duties as assigned.

Requirements:

  • 5-10 years of reciprocating engine experience preferred.
  • Experience as a car mechanic, car electrician, and electrician.
  • Mechanical Technician or higher.

Eligibility Requirements:

  • Ability and willingness to travel up to 70% of the time, mainly in Maryland and Virginia markets.
  • Possess a valid driver's license.
  • Ability and willingness to work remotely, as required.
  • Legal authorization to work in the U.S is required.
  • Ability to meet and maintain insurability standards to drive a company vehicle when needed.

Desired Characteristics:

  • Familiar with or qualified to work with reciprocating gas/diesel engines.
  • Able to understand and implement technical procedures.
  • Strong analytical and problem-solving skills.
  • Effective interpersonal and organizational skills.
  • Strong customer focus.
  • Able to effectively interact with customers.
  • Strong computer skills.
  • PLC knowledge.

Why Western Branch Diesel:

  • Competitive compensation package, DOE.
  • Rewarding work environment.
  • Opportunities for relocation & advancement.
  • Long established, family-owned business.

Benefits:

  • Excellent medical, dental, & vision coverage.
  • Health savings account.
  • Short-term/long-term disability and employee life insurance.
  • 401k, with matching.
  • Employee Assistance Program (EAP).
  • Paid Annual Leave.
  • Eight Paid Holidays.
  • Employee Referral Program.
  • On the job paid training.
  • Company events and employee recognition programs.

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