IT Depot Technician

2 weeks ago

Ephrata, Pennsylvania, United States WSP Full time
Job Summary

We are seeking a highly skilled IT Depot Technician to join our team in Ephrata, PA. As a key member of our team, you will be responsible for maintaining our Depot inventory of laptops, imaging and configuring devices, and shipping them across the United States.

Key Responsibilities
  • Install and configure software on PCs
  • Perform basic troubleshooting on hardware
  • Coordinate warranty repair services with vendors
  • Track and ship PCs being sent out and process returns
  • Perform minor repairs and confirm hardware asset disposition
Requirements
  • Competent interpersonal and communication skills
  • Ability to take direction from leadership and managers
  • Proven track record of upholding workplace safety
  • Authorization to work in the United States
Preferred Qualifications
  • Experience using Microsoft Office applications
  • Prior PC maintenance and installation experience
  • Ability to maintain detailed tracking and maintenance records
About WSP

WSP USA is a leading engineering and professional services firm dedicated to serving local communities. We offer a comprehensive suite of benefits and a flexible and agile workplace model.

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