Insurance Services Coordinator

1 week ago


Deerfield, Illinois, United States State Farm Insurance Full time

About Us: State Farm Insurance is a leading provider of insurance services, committed to delivering exceptional customer experiences.

Job Summary: We are seeking a highly skilled Office Representative to join our team. As an Office Representative, you will be responsible for providing top-notch customer service, processing insurance policy changes and updates, handling phone calls, and maintaining accurate customer files.

Key Responsibilities:

  • Customer Service: Assist customers with their insurance needs, answer inquiries, and resolve issues in a professional and friendly manner.
  • Policy Management: Process insurance policy changes and updates, ensuring accuracy and compliance with company procedures.
  • Phone Handling: Handle incoming and outgoing phone calls, responding promptly and efficiently to customer queries.
  • File Maintenance: Maintain accurate and organized customer files, ensuring easy access to information.
  • Quote and Application Preparation: Prepare and process insurance quotes and applications, ensuring seamless execution.
  • Team Collaboration: Collaborate with team members to achieve office goals, promoting a positive and collaborative work environment.
  • Product Promotion: Promote and cross-sell insurance products and services, expanding business opportunities.
  • Claims Processing: Assist with claims processing and follow-up, ensuring timely resolution.

About the Role: This is a full-time position, requiring strong communication and organizational skills, as well as attention to detail and the ability to multitask. The ideal candidate will be a team player, able to work effectively in a fast-paced environment and maintain a professional demeanor under pressure.

What We Offer: In addition to a competitive salary of $45,000 - $60,000 per year, we offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for career growth and professional development. If you are a motivated and results-driven individual looking for a challenging and rewarding role, please apply today.



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