Supervisor

2 weeks ago


West Covina, California, United States El Super Full time
Job Summary

El Super is seeking a highly skilled and motivated Supervisor to join our team. As a key member of our store operations, you will be responsible for maintaining exceptional customer service, processing sales efficiently, and ensuring a clean and organized store environment.

Responsibilities
  • Provide premier customer service, including greeting customers and responding to their inquiries
  • Assist customers at the registers and ensure a smooth checkout process
  • Work in various departments of the store, including front end, back room, and stock room
  • Ensure product is rotated, within date, and properly displayed on shelves according to the planogram
  • Unload product from trucks and organize the stock room
  • Fulfill assigned sections as needed
  • Assist in replenishing all departments
  • Clean cases and shelves, mop and sweep the sales floor, stock room, and dairy coolers
  • Operate back room equipment, pallet jack, baler, compactor, and scrub machine
  • Perform other duties as assigned
Requirements
  • Minimum of six months experience in a retail environment
  • Ability to follow company customer service procedures
  • Demonstrated prior customer service skills or related experience
  • Ability to interact with customers and coworkers
  • Ability to understand and follow directions
  • Ability to multitask in a fast-paced environment
Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Standing: Continuously throughout the work shift while working at the register
  • Walking: Frequently while moving a few steps, the employee performs walking activities throughout the work shift while conducting most essential job functions
  • Sitting: Very Rarely
  • Climbing: Rarely, will climb one flight of stairs to access the store manager's office
  • Bending: Frequently while working at the cash register and cleaning
  • Kneeling: Very Rarely
  • Lifting: Under 10 lbs. – Continuously, handling and scanning grocery product
  • Carrying: Under 10 lbs. – Continuously, moving grocery product
  • Twisting: Continuously throughout the work day, with all cashier duties
Working Conditions

100% indoors: inside of the market


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