Winner's Circle Ambassador

2 weeks ago

Canton, United States Dave & Buster Full time
Job Title: Winner's Circle Ambassador

Job Summary: We are seeking a highly motivated and enthusiastic Winner's Circle Ambassador to join our team at Dave & Buster's. As a Winner's Circle Ambassador, you will be responsible for delivering an unparalleled Guest experience through the best combination of food, drinks, and games in an ideal environment for celebrating all out fun.

Key Responsibilities:

* Provide timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.

* Greet Guests with a positive attitude and enthusiasm while performing multiple job functions.

* Assist the Guest with all requests and answers questions as needed and makes recommendations on items.

* Provides game assistance by promptly notifying Support Technicians or Management as needed.

* Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.

* Notifies Manager of any Guest that is perceived to be unhappy.

* Practices proper cost controls by accurately weighing tickets and scanning merchandise.

* Responsible for stocking, displaying and securing merchandise in all storage areas.

* Responsible for the reconciliation of tickets and merchandise inventory.

* Conducts merchandise inventory during and after shift, if applicable.

* Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.

* Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.

* Properly positions and set up displays to increase Guest traffic and promote sales.

* Assists other Team Members as needed.

Requirements:

* Must be at least 16 years of age.

Physical Demands:

* Be friendly and able to smile frequently.

* Work days, nights, and/or weekends as required.

* Work in noisy, fast paced environment with distracting conditions.

* Read and write handwritten notes.

* Lift and carry up to 30 pounds.

* Move about facility and stand for long periods of time.

* Walk or stand 100% of shift.

* Reach, bend, stoop, mop, sweep and wipe frequently.

Equal Opportunity Employer: Dave & Buster's is an equal opportunity employer and participates in E-Verify in states where required.

Salary: $12 per hour

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