Network Deployment Edge Lead I

1 week ago

Atlanta, Georgia, United States Amazon Full time
About the Role

We are seeking a highly skilled and experienced Colocation Technician to join our team at Amazon. As a Colocation Technician, you will play a critical role in building and maintaining our cloud computing infrastructure across various local and remote edge locations in the Americas.

Your primary responsibility will be to ensure the smooth operation of our data centers and colocation sites, including troubleshooting and repairing fiber optic cabling and network hardware. You will work independently and as part of a team to drive change and maintain excellent communication with stakeholders.

Key Responsibilities
  • Install and configure routers, switches, and DWDM hardware
  • Troubleshoot fiber optic and copper cabling, network installations, and configuration
  • Coordinate colocation remote hands for new capacity installations
  • Coordinate colocation remote hands and eyes for any network issues
  • Resolve colocation facility issues
  • Identify, coordinate, and remediate outside plant (OSP) connectivity issues
  • Participate in small to mid-size projects creating or expanding colocation sites
  • Build relationships with remote facilities to ensure swift response times to events
  • Perform site audits to ensure safety and quality meets AWS standards
  • Improve all operational processes within each site and/or cage
  • Update AWS tools
  • Provide status updates to stakeholders via internal tools
  • Decommission cabling and network hardware in collaboration with partner teams as needed
About You

We are looking for a highly autonomous and detail-oriented individual with strong written and verbal communication skills. You should have previous hands-on technical troubleshooting experience and a proven ability to solve complex problems. You should possess strong technical knowledge of fiber optics and networking equipment.

You will have experience building relationships with internal and external teams/customers and innovating effective solutions to meet issues and problems as they arise. You should maintain high standards for colocation cabling and maintenance and seek out ways to improve yourself and the processes and systems with which you work.

What We Offer

As a Colocation Technician at Amazon, you will have the opportunity to work on a wide range of projects and contribute to the growth and development of our cloud computing infrastructure. You will be part of a diverse and inclusive team that values diversity and promotes a culture of inclusion.

We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development. If you are a motivated and experienced individual who is passionate about technology and customer service, we encourage you to apply for this exciting opportunity.

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