Sales Operations Coordinator

4 days ago


Milford, Connecticut, United States Boston BioProducts Full time

Job Title: Sales Operations Coordinator

Job Summary:

The Sales Operations Coordinator will be a primary contact for inbound sales inquiries and will be responsible for outbound lead generation for Boston BioProducts. This role will provide customer service to new and existing customers, identify up-sell/cross-sell opportunities, support the overall commercial department, and work cross-functionally with all internal teams.

Key Responsibilities:

  • Generate leads to create sales opportunities including prospect list building
  • Coordinate with marketing, product management, and customer operations to execute campaigns
  • Organize new leads within the CRM and monitor lead pipelines
  • Engage inbound leads in a timely manner
  • Create and send product and service quotations
  • Represent Boston BioProducts at customer visits and conferences/events
  • Support vendor setups at academic and biotech organizations
  • Gain and maintain a strong understanding of products and services
  • Travel as needed to conferences, meetings, and trade shows (10-15%)

Requirements:

  • High School diploma
  • Associate's degree in a business-related discipline is a plus
  • 1-2 years in Sales and/or Customer Service

Preferred Skills:

  • Strong communication and interpersonal skills
  • Basic understanding of sales processes and customer relationship management (CRM) systems
  • Organizational skills and attention to detail
  • Proficiency in Microsoft Office Suite


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