Sales Operations Coordinator
4 days ago
Job Title: Sales Operations Coordinator
Job Summary:
The Sales Operations Coordinator will be a primary contact for inbound sales inquiries and will be responsible for outbound lead generation for Boston BioProducts. This role will provide customer service to new and existing customers, identify up-sell/cross-sell opportunities, support the overall commercial department, and work cross-functionally with all internal teams.
Key Responsibilities:
- Generate leads to create sales opportunities including prospect list building
- Coordinate with marketing, product management, and customer operations to execute campaigns
- Organize new leads within the CRM and monitor lead pipelines
- Engage inbound leads in a timely manner
- Create and send product and service quotations
- Represent Boston BioProducts at customer visits and conferences/events
- Support vendor setups at academic and biotech organizations
- Gain and maintain a strong understanding of products and services
- Travel as needed to conferences, meetings, and trade shows (10-15%)
Requirements:
- High School diploma
- Associate's degree in a business-related discipline is a plus
- 1-2 years in Sales and/or Customer Service
Preferred Skills:
- Strong communication and interpersonal skills
- Basic understanding of sales processes and customer relationship management (CRM) systems
- Organizational skills and attention to detail
- Proficiency in Microsoft Office Suite
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