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Residential Property Manager

2 months ago

Haverhill, Massachusetts, United States KETTLER Full time
About the Role

KETTLER is seeking a highly motivated and customer-focused Leasing Consultant to join our team at Waverly Place, a premier apartment community in Charleston, SC.

The Leasing Consultant will play a key role in maximizing property occupancy by generating qualified traffic, building relationships within the local community, and providing exceptional customer service.

Key Responsibilities
  • Prospect Engagement: Greet prospective residents, provide property tours, and ensure a seamless leasing experience.
  • Marketing and Outreach: Perform effective outreach marketing, create engaging social media initiatives, and promote resident retention.
  • Customer Service: Provide high-touch customer service to residents and prospects, addressing their concerns and issues in a timely and professional manner.
  • Lease Processing: Process lease applications, qualify residents, and ensure a smooth leasing process.
  • Administrative Support: Assist the Community Manager with general office maintenance, answering phones, and performing other administrative tasks.
Requirements
  • At least 1 year of customer service, sales, or office experience, preferably in residential property management.
  • High School Diploma, GED, or equivalent; some college preferred.
  • Customer service, sales, and goal-oriented mindset.
  • Ability to work on weekends and holidays.
  • Computer proficiency and knowledge of the Microsoft Office Suite.
  • Excellent written and verbal communication skills.