Experienced Service Advisor Role
3 days ago
About the Company:
Chalmers Ford Inc is a leading dealership in providing award-winning service and value to its community. Our goal is to make every customer a customer for life by rewarding employees who are ready to work hard and stay motivated.
About the Job:
We are seeking an experienced Service Advisor to provide excellent customer service, ensuring our customers' needs are met with professionalism and friendliness. The ideal candidate will communicate effectively with customers, technicians, and other stakeholders to ensure seamless service delivery.
Responsibilities:
- Provide exceptional customer service, anticipating and resolving customer concerns
- Communicate effectively with customers and technicians to understand their needs
- Manage repair orders efficiently, ensuring accurate and timely completion
- Maintain high levels of customer satisfaction through proactive issue resolution
- Collaborate with team members to achieve business objectives
Requirements:
- Minimum 2+ years experience as a Service Advisor/Service Consultant
- Proven record of achieving exceptional Customer Satisfaction
- Above-average energy level
- A desire for a long-term career with a growing organization
- Personal and professional integrity
- Reynolds and Reynolds POWER computer experience a plus
Estimated Salary: $60,000 - $80,000 per year based on experience and location.
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